general sales conditions

  • seller: atelierseptem.it is created and maintained by: Atelierseptem di Kristina Nikolova in Via del Gondo,4 50141 Firenze (FI) - VAT No. IT05744310482.

  • application: The confirmation of the order implies the customer's complete acceptance of the general sales conditions set out below.

  • validity: The items displayed on the website are available while supplies last, if the customer proceeds to order an unavailable item, Atelierseptem will reimburse the customer immediately or provide an alternative solution for their satisfaction. In case of an order for an out of stock product, Atelierseptem is obligated to inform the customer at the email address or phone number provided during registration.

  • prices: Prices are in euros, tax included. Atelierseptem reserves the right to change its prices at any time before the order confirmation of the customer.

  • payments: on atelierseptem.it the customer can choose different forms of payment:

                   - credit card

                   - PayPal

                   - wire transfer

  • missed payments: Atelierseptem reserves the right to refuse to execute an order processed by a customer who has not paid all or part of any amounts of previous orders, or with whom there are present disputes.

  • identification: The customer, already recorded after the first purchase, is recognized by the system as a client of Atelierseptem and password identification to log in is strictly personal. The password must not be divulged or communicated to third parties for any reason. If the password is lost or forgotten, the customer can generate a new one through the appropriate procedure located in the log-in section.

  • responsibility: During all stages of site access, consultation, filling in forms, order execution, delivery of items or any other service, Atelierseptem accepts no responsibility for any incident or damage arising from the use of the Internet and totally unrelated to the obligations and precautions taken. Specifically, all glitches related to the provision of service, external intrusion or presence of computer viruses will not be imputed to Atelierseptem in any way.

  • intellectual property: All the elements that make up the site Atelierseptem.it, are protected by copyright and belong exclusively to Atelierseptem di Kristina Nikolova.

  • nominative data: Atelierseptem for administrative purposes, reserves the right to collect the nominative data related to users and their possible disclosure for commercial purposes. In any case, and according to the provisions of Law No. 78-17 of 6 January 1978, all users or customers of the site may at any time oppose the commercial use of their data and also make use of the right of correction or deletion of the same. All inquiries relating to this article should be sent by email to This email address is being protected from spambots. You need JavaScript enabled to view it.

how to buy

To place an order, the customer is required to make an initial registration on the site atelierseptem.it indicating the necessary data and eventually creating a new user identified by username (email address) and password.

After choosing articles and placing them in the cart, the customer can choose to close the order or go back to the product display. In case you want to proceed with check-out or order confirmation, you will find the order summary including the total amount and the partial amount before tax and the shipping costs (if any).
In the final stage of the order, the customer can choose the preferred form of payment.

payments

The methods of payment we accept are as follows:

PayPal:

It includes all of the most common CREDIT CARDS. The whole procedure is free and online payment is handled directly by PayPal in maximum security. The payment will debit the amount of the purchase directly to your credit card or via Paypal funds. If you have a Paypal account, simply enter your Username and Password. If you do not have a Paypal account, you can make the purchase by entering the credit card data. The system of payment by credit card is guaranteed by PayPal. There are no collection costs for this payment method.

shipping

To ensure a flawless delivery service to fulfill your order, Atelierseptem uses the best courier services selected according to the product type.

Shippments are carried out within 24-48 hours from the time of order (excluding holidays). At the time the product leaves our warehouse, we will forward you an identification code (tracking number) so as to be able to monitor and track the status of your shipment.

In regards to the prices of shipments, we highlight the fact that shipment to Italy is totally free! For all other destinations the cost will be readily calculated and communicated to the customer.

warranty & returns

You are entitled to return the product (totally unused) within 15 days from delivery date. After our technical department has verified the integrity of the item returned, you'll receive a refund equal to the price paid.

To make use of the warranty you will have to send the request in advance by e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it., Taking extreme care to specify the following:

  • First and last name
  • Name or product code of the item to be returned
  • Telephone number
  • Reason for return
  • Specify either: refund/product replacement

Soon you will receive instructions for the return, subject to acceptance by our office.

The product can be returned within 15 days from the authorization to return.
Customers are liable for shipping costs.
Reimbursement shall be by cancellation of the payment, or through wire transfer.

ATELIERSEPTEM is not about fashion. It is unique clothing conceived for dressing not body, but SOUL. ATELIERSEPTEM is not a single art, but the union of different forms of art, it is a language.